Chief Operating Officer (for Germany)

Stealth Startup; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A growing technology company is seeking an experienced operator in Hamburg to enhance operational effectiveness and lead market expansion efforts. You will partner directly with the CEO, identify inefficiencies, and implement scalable processes. Candidates should have 4+ years in relevant fields and fluency in German and English. This role offers significant ownership and impact within the organization.

Qualifikationen

• 4+ years in consulting, operations, business strategy, or e-commerce.
• Strong analytical and process design skills.
• Extremely organized and comfortable with multiple responsibilities.

Aufgaben

• Partner with the CEO on operational and growth priorities.
• Identify and improve inefficiencies across operations.
• Design scalable processes and internal reporting.

Kenntnisse

Operational effectiveness

Cross-functional problem-solving

German fluency

English fluency

Jobbeschreibung

We’re a profitable, fast-growing company from Stockholm reshaping how people engage with a traditional and often opaque industry — bringing speed, trust, and transparency to a process that hasn’t changed in decades. With hundreds of thousands of customers and a lean, ambitious team, we’re scaling aggressively, launching new products, optimizing our operations, and expanding into new markets.

We are currently expanding to Germany and looking for an experienced operator to join us on the ground. This is a both strategic and operational role with core focus on operational effectiveness and market expansion — while still having exposure to strategic decision-making and growth initiatives.

You’ll be the go-to person for solving cross-functional bottlenecks, improving daily operations, and helping the leadership team execute high-priority projects. You’ll own internal workflows, coordinate logistics and customer-facing processes, and make sure the business runs smoother as it scales.

What You’ll Do

• Partner directly with the CEO on a wide range of business priorities — with a strong focus on operations and growth in Germany.
• Identify inefficiencies across logistics, customer service, payment handling and returns — and improve them
• Design and implement scalable processes across the org
• Build internal dashboards and operational reporting
• Own ad hoc analysis, decision briefs, and internal memos for the leadership team
• Stay one step ahead of where operational stress will hit as we scale and expand to new markets — and act early

Who You Are

• 4+ years of experience in consulting, operations, business strategy, e-commerce, logistics, or startup execution roles
• Sharp analytical and process design skills — you think in systems and love fixing broken ones
• Extremely organized, hands-on, and comfortable wearing multiple hats
• Confident in breaking down ambiguous problems into practical, actionable plans
• You thrive in high-velocity environments where ownership is real and no task is too small
• German and English fluency required.
• Bonus if you’ve worked in industries like e-commerce, fintech, marketplaces, or logistics

Why This Role Is Different

• Work directly with the CEO and management team — no layers
• A front-row seat to the scaling of a profitable digital business
• Real impact — your improvements show up in customer NPS, delivery time, cost per transaction, or reduced churn
• Balanced mix of strategy, execution, and learning

If you’re looking for a role where you’ll grow fast, own big things, and work directly with the CEO and lead our market expansion efforts, please apply.