App/Cloud Support Manager

Accenture; Wiesbaden; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global professional services firm is seeking an experienced App/Cloud Support Manager. The role involves providing comprehensive support across various applications and platforms while ensuring seamless application stability. Ideal candidates have a strong background in managing cloud environments, deploying applications, and enhancing security standards. This is a full-time position located in Germany, Hessen, Wiesbaden.

Qualifikationen

• Experience with application support across various platforms.
• Ability to manage end-to-end applications and environments within the SDLC.
• Expertise in the Openshift platform and related business processes.

Aufgaben

• Provide uninterrupted support and ensure application stability.
• Implement and manage cloud applications for Microservices Deployment.
• Analyze data to predict failures and implement solutions.

Kenntnisse

Application support

Cloud platforms

API testing

Ansible

Monitoring

Tools

Openshift

Jenkins

Splunk

New Relic

Jobbeschreibung

Overview

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App/Cloud Support Manager | Senior Level | Full time

App/Cloud Support Manager (Accenture LLP; Atlanta, GA): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Atlanta, GA, and the job duties are as follows:

• Provide uninterrupted support across all domains and platforms and seamless application stability.
• Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
• Work independently with business and IT teams and provide outstanding user support on Openshift platform and related business processes.
• Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
• Implement Openshift application on Cloud Platform to facilitate the Microservices Deployment. Configure the Jenkins Pipeline automated deployment through the Build phase and implement Jenkins Pipeline for AEM content deployment.
• Serve as backup Scrum master to existing teams to achieve deliverables.
• Modernize validation methodologies from old SOAP methods to API testing, and validations through New Relic Synthetics.
• Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
• Leverage Splunk and New Relic to create proactive monitors and dashboards.
• Modernize and automate manual work with Ansible to reduce the manual intervention and errors by creating playbooks.
• Analyze data with checks on regular basis to predict the failure and implement solutions.
• Fix the Security Vulnerabilities on the application and server platforms.

Multiple Locations | Senior Level | Full time

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