Store jobs in United States

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and healthcare providers, practicing to the full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

• Pharmacy and Customer Service

• Acknowledge all customers approaching the Pharmacy

• Practice within federal/provincial, regulatory/legal requirements

• Ensure all privacy requirements are met, including customer confidentiality and consent management

• Provide counseling on prescriptions, over the counter/behind the counter products

• Practice to the full extent of expanded scope with Professional Services, within your capability

• Be clearly identifiable to the public

• Ensure accuracy and appropriateness of all prescriptions dispensed

• Communicate with other healthcare professionals within the circle of care to provide customer care

• Maintain all records required in accordance with legislation, standards of practice, and policy

• Control access to the dispensary with respect to inventory and patient confidentiality

• Review and maintain Workflow Queues daily

• Regularly review ‘will call’ bins, in accordance with established Standard Operating Procedures

• Review stock to identify expired inventory

• Oversee current stock levels and medication orders from wholesalers

• Ensure all documentation and control requirements under the Controlled Drugs and Substances Act and Regulations are met, including reporting to Health Canada and regulatory bodies

• Ensure entry/pickup workstations, counseling/waiting areas, and work islands reflect a professional image of the Pharmacy

• Participate in financial reporting as appropriate

• Read and respond to store communications on the in-store web

• File incident reports for any customer or staff medication or privacy incidents

• Independent thinking and decision-making skills

• Ability to plan, coordinate, delegate, and coach Pharmacy colleagues

• Proven ability to drive and grow the business, lead by example, and support enterprise programs

• Commitment to exceptional customer service

• Strong customer relations skills and professionalism

• Effective problem-solving skills with experience in executing action plans

• Personal computing skills and knowledge of Pharmacy systems are assets

• Follow all Health & Safety procedures to ensure a safe work environment

• Complete mandatory training and ongoing education as needed

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Each store has an Associate-Owner, so you will work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care more about your patients, co-workers, customers, and community.

Our Associate Owners recognize Canada's diversity as an opportunity to serve their communities better and strive to reflect the nation’s evolving diversity in products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct and reinforces stakeholder expectations.

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