Temporary Beauty Boutique Manager

Shoppers Drug Mart; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading pharmacy chain is looking for a Beauty Boutique Manager in Edmonton to oversee the operation of the Beauty Boutique, focusing on driving sales and delivering exceptional customer service. You will mentor and coach a team, ensuring high performance while maintaining strong relationships with customers. Experience in cosmetics and sales is essential, as well as a proven track record of achieving sales goals. Join us to make an impact in your community with competitive pay and benefits.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Experience in achieving sales goals in a retail environment.
• Ability to mentor and lead a team effectively.
• Strong communication skills for customer interactions.

Responsibilities

• Manage sales goals using corporate tracking tools.
• Provide superior customer service at all times.
• Mentor and train staff to achieve sales objectives.
• Monitor and improve customer satisfaction through service.

Skills

Sales experience

Team leadership

Communication skills

Customer service orientation

Problem-solving skills

Job description

Why this role is important?

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

SUMMARY

To manage resources of the Beauty Boutique department in order to maximize and achieve sales targets.

The ideal Beauty Boutique Manager will: Drive a Passion for Results – Provide Thought Leadership – Analyse and solve problems – Engage our People – Build collaborative relationships – Demonstrate Personal Leadership and Build trust.

DUTIES & RESPONSIBILITIES

SALES EXPECTATIONS

• Utilise corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
• Sells to customers and coaches/ mentors staff in selling skills
• Ensures sales maximised through developing effective sales techniques
• Ensures staff achieve productivity objectives

CUSTOMER SERVICE

• Always put the Customer first and provide superior customer service
• Monitors and communicates CSI survey results and objectives with team members
• Actively models the desired behaviour with eClienteling to provide superior customer service
• Books appointments for events and manages annual incremental event schedule
• Promotes products through marketing and encourages use of the PC Optimum program
• Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP

• Mentors, coaches, trains, and motivates staff
• Creates an environment where “selling is fun”
• Prepares performance appraisals in association with Front Store Manager
• Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
• Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”

OPERATIONS

• Utilise corporate sales tools to continuously track Sales
• Ensures Cosmetic Operating Standards are in place
• Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS

• Planning, judgment and decision making
• Independent thinking and decision making when dealing with issues related to customer’s needs
• Ability to act upon tasks and goals outlined by management
• Develops a yearly plan for personal development
• Works in conjunction with the Associate‑Owner and Front Store Manager

EXPERIENCE

• Sales experience with a proven track record of achieving sales goals
• Cosmetic experience
• Effective verbal and written communication skills
• Customer‑service oriented
• Previous experience in leading a team

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

Why work in a Shoppers Drug Mart store?

Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognise Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.