Software Engineer jobs in Canada

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer within the Commerce Platform Team.

About the job

This position will be part of a team of talented engineers within our Commerce Platform Team, who build services and products that operate at a massive scale. This platform is central to Twilio's core business as it is responsible for managing the billing lifecycle and payment experience for our customers, while also acting as a gateway for discovering and selling our products.

The successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity.

The ideal candidate will build high-quality, innovative, and fully performing software that complies with high levels of coding standards and technical design.

Responsibilities

In this role, you’ll:

• Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.
• Design, implement, and operate both new features on our current services as well as new services that will be built from scratch.
• Leverage your excellent communication and written skills to articulate the 'why' of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.
• Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.
• Execute full software development life cycle (SDLC).
• Develop flowcharts and documentation to identify solutions.
• Write well-designed, testable code.
• Document and maintain software functionality.
• Troubleshoot, debug, and upgrade existing systems.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

Required:

• 2+ years of work experience building highly scalable products.
• 2+ years of programming experience in Java/Spring Boot with clean code practices.
• Expert knowledge in Object-Oriented Programming with a successful track record.
• Experience contributing to architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• Experience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed.
• Experience with relational and non-relational databases.
• Experience delivering high levels of observability and proficiency in improving early warning systems.
• Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
• Own and lead multiple domains of the platform (microservices, REST APIs, infrastructure) from inception to deployment and maintenance, while making best-in-class technical decisions that impact the success of the company.
• Familiarity in Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation.
• Self-drive - you take complete ownership of your tasks and champion efforts to get your tasks to completion.
• Clear written and spoken communication skills.
• Degree in Computer Science or a related field, or equivalent work experience.
• Experience with on-call support for mission-critical customer systems.
• Experience optimizing and debugging complex SQL queries.
• Experience working on customer-facing applications.
• Good debugging skills on production systems.
• Proficient in Linux and containerization with Kubernetes.
• Nice to have skills: gRPC, Python, Typescript, React, Apache Kafka.

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.