We're seeking a Senior Technical Writer with strong hands-on technical skills to lead the audit, cleanup, and ongoing evolution of product documentation for a complex enterprise software platform.
About the Company:
Our client is a small, stable, and growing software company delivering both SaaS and on-prem solutions to large enterprise environments around the globe. Their collaborative, people-first culture values quality, innovation, and long-term relationships—with customers and teammates alike.
Key Qualifications:
• 5+ years in technical writing (software industry)
• Comfortable working with on-prem software, as well as APIs, Windows services, authentication protocols (e.g., OAuth, AD, SAML), and RESTful web services
• Experience writing and testing install guides, technical walkthroughs, and system-level documentation
• Familiar with Markdown, Google Workspace, and file-based doc management (e.g., SharePoint or others)
• Strong organizational, editorial, and strategic thinking skills
• Contract (initial full-time ramp-up, with potential to evolve)
• Fully remote (Pacific or Mountain Time preferred)
• Work closely with engineering, product, and support teams
• Requires ability to run and validate software builds and improve documentation structure/process
Contract rate will depend on seniority of final candidate.
Contact: Amanda Du Toit amanda@corporate.bc.ca
Reach out with your resume, portfolio, and a brief note about your experience with technical documentation at scale.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.