Senior Operations Associate – Bobsweep, Jasper, Alberta (Remote)
Bobsweep Jasper Alberta Remote | Full-time | From $50,000 a year
Overview
bObsweep combines luxury living with whimsical family fun. As a pioneer Canadian company in robotics, bObsweep has cleaned more than a million North American homes since 2011. Innovation and customer service are the two wheels that move bObsweep forward. bObsweep’s robots incorporate more than a decade of tireless R&D in the U.S. and Canada, and are protected by 300+ U.S. patents.
Job Overview
This position is a hybrid of e-commerce operations and fulfillment planning. We seek a self-managed, ambitious, and detail-oriented professional with exceptional accuracy and a strong commitment to quality work to join our growing e-commerce team. A fundamental requirement is the ability to take ownership of responsibilities from example tasks—turning them into self-directed initiatives with accuracy, accountability, and follow-through. You’ll wear multiple hats: managing retailer and supplier accounts and relationships while applying strong analytical and organizational skills to keep our supply chain and sales channels running smoothly. The ideal candidate is comfortable with numbers, understands core business concepts (profit margin, cost, markup), and thrives in a fast-paced environment demanding precision, multitasking, and creative problem-solving.
Key Responsibilities
- Perform daily checks to have a real-time grasp of market.
- Execute, and ascertain execution of operations required for success of e-commerce activities.
- Plan promotional events according to company policies and channel constraints and resolve calendar conflicts.
- Create proposals for channels according to the margin requirements across channels.
- Calculate fundings and ascertain correctness of proposals.
- Follow-through to get approval for the proposed promotions.
- Perform daily checks to ascertain promotions go live as scheduled.
- Perform daily inventory loads in the backend of e-commerce systems.
- Perform daily checks to ascertain the e-commerce platforms have inventory loaded daily.
- Review incoming operation and e-commerce related emails, respond where appropriate, and follow up for inputs when needed.
- Identify daily and weekly opportunities, and propose refinements to existing promotional plans.
- Participate in calls with merchants of channels, develop and maintain strong relationships with retail accounts.
- Serve as the main point of contact with buyers/merchants and assistant buyers/merchants.
- Identify and pursue new business opportunities within existing accounts.
- Negotiate contracts, pricing agreements, and promotions with retail partners.
- Track account activity, manage sales pipeline, and prepare sales reports for management.
- Represent the company in video meetings, phone calls, trade shows, and occasional in-person visits.
- Take ownership of assigned tasks and develop them into efficient, ongoing processes.
- Identify a need for SOPs and create them with detailed instructions.
- Coordinate and oversee order fulfillment, inventory, and logistics.
- Monitor and manage inventory levels, ensuring alignment with sales forecasts.
- Act as a liaison between sales teams and vendors/suppliers for smooth supply chain flow.
- Support product launches, listings on retail channels, and trade show activities.
- Collaborate cross-functionally to align sales, marketing, and operations goals.
Qualifications
- Mindset: Ambitious, positive, proactive, detail-oriented, and adaptable with a willingness to take on new challenges.
- Education: Bachelor’s degree (preferred in Business, Finance, Accounting, or Engineering).
- Technical Skills: Proficiency in Excel/Google Sheets for data organization and analysis; strong comfort with numbers, budgets, and interpreting performance metrics.
- Professional Skills: Ability to take on responsibilities independently from examples or assigned tasks; strong project management and organizational skills; exceptional negotiation, leadership, and communication abilities; proven ability to multitask and prioritize in a fast-paced environment; analytical thinker with creative problem-solving abilities.
- Work Style: Ability to work independently and remotely with minimal supervision.
Job Details
Job Type: Full-time
Pay: From $50,000 per year
Location: Remote (expected start: 2025-10-20)
Note: Some sections in the original content were refined for clarity and removed extraneous boilerplate. All information retained reflects the job description as provided.