Jobs in Yellowknife, Canadá

Employer Industry: Customer Service and Technical Support

• Base salary of $19.50/hr, with performance-based incentives and daily pay options
• Opportunity for career advancement, with 80% of managers promoted from within
• Work-from-home convenience, allowing for a flexible work environment
• Comprehensive benefits package including medical, dental, vision insurance, and paid time off
• Engaging company culture with networking opportunities and support for diversity and inclusion
• Paid training and mentorship programs to aid in personal and career development

• Provide customer support and technical assistance for client products and services
• Resolve technical issues related to hardware and software
• Track and document customer interactions in databases
• Maintain knowledge of client products, including smartphones, tablets, and computers
• Deliver exceptional customer service experiences with a focus on problem-solving

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong focus on building customer relationships and problem-solving skills
• Ability to work in a quiet, distraction-free home environment
• Proficiency in computer navigation and technology

• Familiarity with iOS and/or MacOS or comparable technology
• Eagerness to learn new technologies and adapt to changing schedules

#CustomerService #TechSupport #RemoteWork #CareerGrowth #DiversityAndInclusion

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