Postes à Thunder Bay, United States

Overview

Employer Industry: Customer Service and Support

• Salary up to $18/hr, plus performance-based incentives
• Opportunity for career advancement, with 80% of managers promoted from within
• Work-from-home convenience with a supportive team culture
• Comprehensive benefits including medical, dental, and vision insurance
• DailyPay enrollment option to access pay early
• Engaging company culture with networking opportunities and wellness programs

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from home
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

• Eagerness to learn new technologies
• Access to a desktop or laptop for testing (a work computer may be provided)
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #DiversityAndInclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.