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Senior Application Engineer
Delta Intelligent Building Technologies (Canada)...
Surrey
Hybrid
CAD 88,000 - 116,000
25 days ago
Connect with headhunters to apply for similar jobsuser support technician
JAI IT SOLUTIONS INC.
Surrey
On-site
CAD 45,000 - 60,000
Full time
25 days ago
Job summary
A tech support company in Surrey is seeking a dedicated individual to provide technical support, monitor computer systems, and train users. Responsibilities include troubleshooting issues and supervising support staff. A secondary school graduation certificate is required, and experience is an asset.
Qualifications
- Experience is an asset.
Responsibilities
- Report on the performance of computer systems and networks.
- Respond to users experiencing difficulties with computers.
- Consult user guides and technical manuals to implement solutions.
- Provide advice and training to users.
- Maintain a log of problems and solutions.
- Participate in redesign of applications and software.
- Supervise other technical support workers.
- Provide business systems and network support.
Skills
Experience with computer systems
User support
Education
Secondary (high) school graduation certificate
Job description
Qualifications
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Details
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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