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Senior Enterprise Customer Success Manager
Zusammenfassung
A leading software company is seeking a Customer Success Manager to drive value for enterprise customers in Canada. You will develop tailored success plans and manage relationships with key stakeholders, ensuring their success with our product. The ideal candidate has over 5 years in Customer Success or a related role, with proven experience managing enterprise relationships and strong consultative communication skills. This role offers competitive salary and comprehensive benefits.
Leistungen
Qualifikationen
- 5+ years in Customer Success or Account Management role.
- Proven experience with enterprise customer relationships.
- Strong executive presence and consultative communication skills.
Aufgaben
- Develop tailored success plans for enterprise customers.
- Lead onboarding, adoption, and renewals for your book of business.
- Build and maintain strong relationships with customer stakeholders.
Kenntnisse
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.