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Bilingual Financial Services Rep (EN/FR) — Remote
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Bilingual Financial Services Rep (EN/FR) — Remote
Job summary
A leading customer service provider in Canada is seeking a Customer Service Representative to provide bilingual support in a remote setting. Responsibilities include assisting customers with inquiries and resolving basic technical issues. Ideal candidates must have at least 1 year of customer service experience and be fluent in French and English. This position offers a competitive salary and opportunities for career advancement.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Ability to work in a quiet, distraction-free environment.
- Eagerness to learn new technologies.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Deliver exceptional customer service with a positive attitude.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.