Remote Customer Experience Support (Contract, 20h/wk)

SmartSweets; Remote; CAD 30,000 - 60,000; Part time

Job summary

A forward-thinking candy company is seeking a Customer Experience Support Contractor to maintain high-quality customer interactions. This part-time position involves handling email support, community engagement, and influencer communication. Candidates must have strong organizational skills and be comfortable working in a digital environment. Competitive compensation of $20–$25 per hour based on experience and skills. Apply now to join a mission-driven team focused on innovating candy with less sugar.

Qualifications

• Ability to work independently in a fast-moving digital environment.
• Experience in managing customer communications effectively.

Responsibilities

• Provide consumer-facing email support to ensure accurate and on-brand responses.
• Monitor and respond to social media communications to maintain engagement.
• Support influencers and affiliates with communication and tracking.

Skills

Organizational skills

Time management

Written communication

Familiarity with customer support tools

Flexibility

Job description

A forward-thinking candy company is seeking a Customer Experience Support Contractor to maintain high-quality customer interactions. This part-time position involves handling email support, community engagement, and influencer communication. Candidates must have strong organizational skills and be comfortable working in a digital environment. Competitive compensation of $20–$25 per hour based on experience and skills. Apply now to join a mission-driven team focused on innovating candy with less sugar.