Jobs in Gatineau, Brazil

Employer Industry: Customer Service and Financial Services

• Salary up to $20.90/hr
• Performance-based incentives and opportunities for bonuses
• Comprehensive benefits including medical, dental, and vision insurance
• Work-from-home convenience with flexible scheduling options
• Robust training and development programs with real career advancement potential
• Supportive and inclusive culture with opportunities for networking and mentorship

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude

• Fluent in both French and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and eagerness to learn new technologies

• Previous experience in a remote customer service role
• Familiarity with financial services or products
• Strong multitasking abilities in a fast‑paced environment
• Experience with customer relationship management (CRM) software
• Participation in community service or volunteer activities

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.