Remote Canadian Order Processing Representative – Training Included

Mashreq Bank; Remote; CAD 35,000 - 45,000; Full time

Job summary

A prestigious consulting firm is offering a remote opportunity for Order Processing Representatives in Canada. This entry-level position focuses on accurately processing and tracking orders while ensuring high customer satisfaction. Comprehensive training will be provided, making it an excellent opportunity for motivated individuals looking to develop their careers. Flexibility and a supportive work environment are key aspects of this role.

Benefits

Comprehensive training program

Flexible work schedule

Competitive compensation

Opportunities for career advancement

Supportive remote work environment

Qualifications

• Must have a high school diploma or equivalent.
• Strong attention to detail and organizational skills required.
• Excellent written and verbal communication skills in English are necessary.

Responsibilities

• Accurately process, review, and verify customer orders.
• Coordinate with internal and external partners.
• Resolve order discrepancies and communicate with customers.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Problem-solving mindset

Numerical and data entry skills

Education

High school diploma or equivalent

Post-secondary education

Tools

Microsoft Office Suite

Job description

Job Summary

Houston Skilled Consultancy is seeking highly motivated and detail-oriented individuals to join our team as Remote Canadian Order Processing Representatives. This entry-level position provides comprehensive training to equip you with the skills necessary to efficiently manage order processing tasks for our clients across Canada. You will play a key role in ensuring orders are accurately processed, tracked, and delivered on time, maintaining high customer satisfaction and operational efficiency. This is a fully remote position, offering a flexible work environment while contributing to a dynamic and growing organization.

Key Responsibilities

• Accurately process, review, and verify customer orders using company systems.
• Coordinate with internal departments and external partners to ensure timely order fulfillment.
• Update and maintain order records, tracking information, and documentation.
• Resolve order discrepancies and communicate effectively with customers regarding order status.
• Assist in generating reports and analyzing order data to identify trends or areas for improvement.
• Adhere to company policies, procedures, and compliance standards.
• Collaborate with team members to meet daily and weekly processing goals.

Required Skills and Qualifications

• High school diploma or equivalent; post-secondary education is an advantage.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills in English.
• Ability to follow instructions and learn new software systems quickly.
• Problem-solving mindset with the ability to handle multiple tasks simultaneously.

Experience

• No prior order processing experience required; training will be provided.
• Previous experience in customer service, data entry, or administrative roles is a plus but not mandatory.

Working Hours

• Full-time, flexible schedule with core business hours.
• Standard workweek may vary, with occasional shifts in alignment with client needs.
• Remote work setup allows for a comfortable home office environment.

Knowledge, Skills, and Abilities

• Strong numerical and data entry skills.
• Ability to maintain high accuracy under time constraints.
• Comfortable working independently in a remote environment.
• Strong interpersonal skills to coordinate with internal teams and external clients.
• Adaptability to changing priorities and workflows.

Benefits

• Comprehensive training program provided.
• Work from home with a flexible schedule.
• Competitive compensation and performance-based incentives.
• Opportunities for career advancement within the company.
• Supportive and collaborative remote work environment.

Why Join Houston Skilled Consultancy?

• Be part of a forward-thinking company that values employee development.
• Work remotely while receiving extensive training and support.
• Opportunity to grow your career in a stable and expanding organization.
• Join a team that emphasizes teamwork, efficiency, and customer satisfaction.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant skills and motivation for the role to us. Only shortlisted candidates will be contacted for the next steps.