Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking customer support representatives fluent in both English and Spanish. This role offers flexibility with a work-from-home arrangement and a salary of $20/hr plus incentives. Responsibilities include assisting customers with technical issues and promoting additional services. Candidates should have a high school diploma and at least one year of customer service experience. Comprehensive benefits and opportunities for career advancement are included.

Benefits

Salary of $20/hr

Performance-based incentives

Flexible work-from-home arrangement

Comprehensive benefits package

Opportunities for career advancement

DailyPay option for early access to earned wages

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for work shifts.
• Experience in a fast-paced customer service environment is a plus.

Responsibilities

• Provide inbound customer support using a call flow guide in both English and Spanish.
• Assist customers in resolving basic technical issues.
• Promote additional products and services to customers.

Skills

Fluent in both Spanish and English

Strong computer skills

Ability to multitask

Education

High school diploma or GED

Job description

Employer Industry

Customer Service and Automotive Support

Why consider this job opportunity

• Salary of $20/hr, plus performance-based incentives
• Flexible work-from-home arrangement
• Comprehensive benefits package including medical, dental, vision insurance, and paid time off
• Opportunities for career advancement with 80% of management positions filled internally
• Engaging company culture with networking and mentorship programs
• DailyPay option for early access to earned wages

What to Expect (Job Responsibilities)

• Provide inbound customer support using a call flow guide in both English and Spanish
• Assist customers in resolving basic technical issues
• Document and retrieve information in databases
• Promote additional products and services to customersDeliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

• Fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for work shifts
• Strong computer skills and ability to navigate multiple systems

How to Stand Out (Preferred Qualifications)

• Experience in a fast-paced customer service environment
• Familiarity with automotive products and services
• Ability to work independently in a distraction‑free home environment
• Eagerness to learn and adapt to new technologies
• Strong multitasking skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.