Global Sponsor Experience Architect & Journey Designer

World Vision; Remote; CAD 85,000 - 110,000; Full time

Job summary

A global humanitarian organization seeks a Senior Advisor for Sponsor Experience & Journey Design. This role involves partnering with Support Offices to enhance the sponsorship experience and strengthen donor engagement. Candidates should possess extensive experience in marketing and journey design, with a Christian faith alignment to the organization's mission. Position allows for flexibility in location, with 15% international travel.

Qualifications

• 10+ years in marketing, product expression, or customer experience design.
• Experience collaborating in global or matrixed organizations.
• Strong background in digital-first engagement and retention practice.

Responsibilities

• Partner with Support Offices to shape fresh sponsorship expressions.
• Guide the design of optimal sponsor journeys.
• Promote a test-and-learn culture across Support Offices.

Skills

Marketing expertise

Customer experience design

Journey design

Analytical skills

Communication skills

Collaboration

Education

Bachelor’s or Master’s degree in Business, Marketing, or related field

Job description

A global humanitarian organization seeks a Senior Advisor for Sponsor Experience & Journey Design. This role involves partnering with Support Offices to enhance the sponsorship experience and strengthen donor engagement. Candidates should possess extensive experience in marketing and journey design, with a Christian faith alignment to the organization's mission. Position allows for flexibility in location, with 15% international travel.