Jobs in Burnaby, Canada

Employer Industry: Customer Service and Support

• Salary range of $16-$20/hr, plus performance-based incentives
• Opportunity for career advancement, with 80% of managers promoted from within
• Work-from-home convenience, allowing for a flexible schedule
• Comprehensive benefits including medical, dental, and vision insurance, along with paid time off
• Engaging company culture with networking opportunities and employee resource groups
• DailyPay enrollment option to access pay early

• Provide inbound customer support using a call flow guide in both Spanish and English
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude

• Fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• Open availability and a high school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and proficiency in multi-tasking

• Experience in a fast-paced customer service environment
• Familiarity with various customer service technologies
• Strong problem-solving skills and eagerness to learn new systems
• A desktop or laptop computer capable of running necessary software

#CustomerService #RemoteWork #BilingualJobs #CareerGrowth #InclusiveWorkplace

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