Jobs in Burnaby, United States

Employer Industry: Customer Service (Automotive)

• Salary up to $25/hour
• Performance-based incentives and bonuses
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement with nearly 80% of managers promoted from within
• Flexible work-from-home arrangement
• Supportive and inclusive company culture with various employee resource groups

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude

• Fluent in both French and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• A quiet, distraction-free environment for remote work
• Strong computer navigation skills and willingness to learn new technologies

• Experience in a fast-paced, multi-tasking environment
• A desktop or laptop computer for testing purposes
• High-speed internet connection (no wireless/hotspots or satellite)

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.