Customer Success Manager jobs in Canada

Job Title: Client Success Lead

Location: Remote (requires travel)

Job Type: Full-time

At OneFeather, we build digital tools that support the rights and needs of Indigenous communities. Since 2014, we've helped First Nations and Métis communities run elections. In 2021, we launched a successful Status Card Renewal platform. Today, we're also working on identity and payment solutions—always in ways that respect Indigenous values and traditions.

We're committed to community impact, long-term partnerships, and creating value that lasts for generations.

We're seeking an Indigenous leader to guide our revenue growth through authentic partnerships and relationship-building. You'll lead a team of Partner Managers while personally developing strategic relationships with Indigenous Nations, government bodies, and private sector partners across Canada. This role uniquely combines sales leadership, customer success, and team development—all grounded in Indigenous values and protocols.

This role is about relationship-first business. We're looking for someone who values trust, community care, and cultural respect as much as achieving goals.

Preference may be given to a qualified Indigenous candidate with lived experience and a strong understanding of Indigenous governance and community life.

We're committed to hiring people who care about our mission and want to make a difference.

Compensation will reflect your experience, skills, and education.

We value your wellbeing and support flexible, remote work options when possible.