Senior Customer Experience Specialist

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading financial institution in Toronto is seeking an enthusiastic Senior Customer Experience Associate to join its Parkwoods Village Branch. This role involves delivering exceptional customer service, assisting in meeting the branch's sales objectives, and promoting digital banking solutions. Ideal candidates will have prior banking experience, strong problem-solving skills, and a willingness to work flexible hours. Competitive compensation and development opportunities are offered.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Inclusive work environment

Qualifications

• Availability to work a flexible schedule.
• Experience with conducting simple sales and providing financial advice.
• Strong technical skills to promote digital/self-service banking.

Responsibilities

• Act as a lobby leader and assist customers.
• Identify and fulfill sales opportunities.
• Build strong customer relationships and deliver excellent service.

Skills

Customer relationship building

Sales experience

Technical skills

Problem-solving

Job description

A leading financial institution in Toronto is seeking an enthusiastic Senior Customer Experience Associate to join its Parkwoods Village Branch. This role involves delivering exceptional customer service, assisting in meeting the branch's sales objectives, and promoting digital banking solutions. Ideal candidates will have prior banking experience, strong problem-solving skills, and a willingness to work flexible hours. Competitive compensation and development opportunities are offered.