Bilingual Banking Customer Experience Specialist

Scotiabank; Dieppe; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading bank in the Americas is seeking a Bilingual Customer Experience Associate in Dieppe, New Brunswick. This role involves building strong customer relationships, processing transactions, and promoting digital banking solutions. Ideal candidates have proven customer service skills and are fluent in both English and French. The position offers a competitive compensation package and various professional development opportunities.

Benefits

Competitive compensation and benefits package

Opportunities for professional development

Internal training and support for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional and efficient manner.
• Comfortable in simple sales situations.
• Available to work a flexible schedule.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Listen to understand customer needs.
• Process day to day transactions.
• Identify and fulfill sales opportunities.

Skills

Customer service skills

Bilingual in English and French

Technical skills for digital banking

Sales skills

Job description

A leading bank in the Americas is seeking a Bilingual Customer Experience Associate in Dieppe, New Brunswick. This role involves building strong customer relationships, processing transactions, and promoting digital banking solutions. Ideal candidates have proven customer service skills and are fluent in both English and French. The position offers a competitive compensation package and various professional development opportunities.