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Bilingual jobs in Italy

Spanish Bilingual Sales Representative

Spanish Bilingual Sales Representative
Mass Markets
Sydney
CAD 30,000 - 40,000
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Personal Support Worker

Personal Support Worker
Mon Sheong
Caledon
CAD 38,000 - 48,000

UX/UI Designer

UX/UI Designer
Corning Inc.
Montreal
CAD 80,000 - 110,000

Project Coordinator Construction

Project Coordinator Construction
ZipRecruiter
Ontario
CAD 60,000 - 80,000

Director of Operations

Director of Operations
Mon Sheong
Richmond Hill
CAD 80,000 - 120,000
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Senior CRA / CRA II

Senior CRA / CRA II
ICON
Burlington
CAD 80,000 - 110,000

Territory Business Manager, Montreal, Quebec

Territory Business Manager, Montreal, Quebec
Ferring Pharmaceuticals
Montreal
CAD 80,000 - 120,000

Bilingual Customer Service Representative (ENG/FR)

Bilingual Customer Service Representative (ENG/FR)
BGIS
Toronto
CAD 40,000 - 55,000
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Customer Success Manager

Customer Success Manager
CulverCareers
Burlington
CAD 70,000 - 90,000

RESPONSABLE DE L’APPROVISIONNEMENT | PROCUREMENT LEAD

RESPONSABLE DE L’APPROVISIONNEMENT | PROCUREMENT LEAD
Broccolini Construction Inc.
Montreal
CAD 80,000 - 120,000

Senior Land Agent - Canada [Remote]

Senior Land Agent - Canada [Remote]
EDF Renewables
Toronto
Remote
CAD 95,000 - 160,000

PwC Private, Cross Border Tax, Manager (Bilingual FR / EN)

PwC Private, Cross Border Tax, Manager (Bilingual FR / EN)
PwC
Quebec
CAD 90,000 - 120,000

Intégrateur.trice Web / Web Integrator (Contrat de 3 mois)

Intégrateur.trice Web / Web Integrator (Contrat de 3 mois)
Turbulent
Montreal
CAD 50,000 - 70,000

Responsable de l'intelligence artificielle (IA) | AI Practice Lead

Responsable de l'intelligence artificielle (IA) | AI Practice Lead
Bloom Search Marketing Inc.
Montreal
CAD 80,000 - 100,000

Manager, Corporate Strategy & Development - Advanced Concepts

Manager, Corporate Strategy & Development - Advanced Concepts
Bombardier Recreational Products Inc.
Montreal
CAD 90,000 - 130,000

Analyste comptable principal(e) / Senior Accounting Analyst

Analyste comptable principal(e) / Senior Accounting Analyst
McKesson
Montreal
CAD 70,000 - 118,000

EO197 – Sales Associate

EO197 – Sales Associate
Canadian Tire
Sturgeon Falls
CAD 30,000 - 60,000

EO195 – Garden Centre Associate

EO195 – Garden Centre Associate
Canadian Tire
Sturgeon Falls
CAD 80,000 - 100,000

Partner Engineer, Android Platform/ Galaxy AI

Partner Engineer, Android Platform/ Galaxy AI
Samsungresearchamerica
Canada
CAD 158,000 - 219,000

Residential Care Worker

Residential Care Worker
The Salvation Army in Canada
Kingston
CAD 30,000 - 60,000

Environmental Public Health Officer – Inventory

Environmental Public Health Officer – Inventory
Treasury Board of Canada Secretariat
Greater Sudbury
CAD 86,000 - 110,000

Installation Services Department Manager

Installation Services Department Manager
Kent Building Supplies
Saint John
CAD 60,000 - 85,000

Coordonnateur(trice) RH - HR Coordinator

Coordonnateur(trice) RH - HR Coordinator
Diagram
Montreal
CAD 45,000 - 60,000

Bilingual Cable Sales Agent

Bilingual Cable Sales Agent
Mass Markets
Sydney
CAD 30,000 - 40,000

General Manager - Maritimes Region

General Manager - Maritimes Region
Richelieu Hardware
Halifax
CAD 100,000 - 130,000

Spanish Bilingual Sales Representative

Mass Markets
Sydney
CAD 30,000 - 40,000
Job description
POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

--------------
...
POSITION RESPONSIBILITIES

Key Responsibilities:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
  • Follow the processes of the Client program and perform all tasks in a courteous and professional manner
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer claims in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer questions
  • Comply with requirements surrounding confidential information and personal information
  • Appropriately escalate customer issues with the managerial team
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed.
  • Ensure first call resolution through problems solving and effective call handling
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

................

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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