Workday HCM Manager (Continuous Value Services)

Collaborative Solutions; Remote; CAD 100,000 - 130,000; Full time

Job summary

A technology consulting firm is seeking a Workday HCM Manager to lead a team of Continuous Value Services Consultants. This role involves managing technical projects, ensuring high levels of client satisfaction, and developing team members' capabilities. Ideal candidates will have a strong background in Workday with at least four years of experience and a bachelor's degree. The position promotes a collaborative and innovative work environment with minimal travel requirements.

Benefits

Entrepreneurial environment

Learning opportunities

Global operations presence

Qualifications

• 4 years' experience in Workday.
• 2 years’ experience managing people in a technical project manager role.
• Willingness to travel on-site if needed.

Responsibilities

• Manage a diverse team of consultants supporting Workday technologies.
• Identify project needs and develop solutions.
• Drive methodology acceptance and application across projects.
• Monitor forecast accuracy and utilization for team members.
• Ensure high client satisfaction levels.

Skills

Workday experience

Team management

Project management

Client engagement

Performance feedback

Education

Bachelor’s degree or equivalent experience

Job description

The Workday HCM Manager (Continuous Value Services) serves as a billable lead or consultant to our postproduction clients. The individual in this role will manage a team of Continuous Value Services Consultants and assist with sales activities and resourcing. They will work closely with Engagement Managers to identify business needs, assist with staffing, and ensure work/life balance of our consultants is monitored and adjusted appropriately.

Responsibilities

• Recruit, develop, manage, and retain a diverse, remote team of consultants supporting technologies within the Cognizant Workday areas of HCM, Recruiting, Compensation, Benefits, Learning, Talent and other cross functional touchpoints.
• Work closely with Engagement Managers and team members to identify project needs and develop solutions and strategies.
• Support development and refinement of Continuous Value Services post-production process and materials and drive methodology acceptance and application across projects by all team members.
• Perform role of counselor and coach for people development within the team.
• Create initiatives where team members can assist on building the Continuous Value Services practice.
• Promote a team-oriented, challenging, and innovative work environment.
• Assist Continous Value Services Managers with Continuous Value Services initiatives which support and grow the Continuous Value Services practice.
• Monitor forecast accuracy and utilization for team members and actively engage with project team to achieve the highest levels of forecasting accuracy and utilization expectations.
• Ensure consultants are adhering to the activities, processes and procedures outlined in Workday’s and our Continuous Value Services methodologies.
• Drive team and individuals to achieve high client satisfaction levels.
• Actively engage with project teams to gather feedback related to performance and consulting skills of team members on a regular basis.

Skills & Requirements

• 4 years' experience in Workday.
• Bachelor’s degree or equivalent experience.
• 2 years’ experience managing people in a technical project manager role, Workday preferred.
• Schedule regular 1:1 meetings with direct reports.
• Lead and manage team on one or more simultaneous client engagements.
• Ensure consultant resumes are current and well-written and that professional profile data is up to date in Workday.
• Provide regular performance and client satisfaction feedback to team members.
• Develop, deliver, and monitor performance improvement plans for team members as necessary.
• Develop training/career plans and seek staffing opportunities that will aid consultants in meeting their development plans.
• Minimal travel required, but must be willing to travel on-site if needed.

#LI-Remote

Why choose Cognizant

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.