Wireless Sales Consultant

Staples; Whitehorse; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company in Whitehorse is seeking a Wireless Sales Consultant who will champion customer experiences in the wireless department. The ideal candidate should possess sales experience, a customer-focused mindset, and a passion for wireless technology. Responsibilities include connecting with customers, achieving sales goals, and maintaining merchandising standards. Staples Canada is committed to diversity and inclusion in the workplace and encourages all qualified candidates to apply.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Diverse and inclusive work environment

Qualifications

• 3 months to 1 year of wireless sales experience or general sales experience.
• Strong customer service orientation.
• Ability to coach others and communicate effectively.

Responsibilities

• Connect and partner with customers to identify sales opportunities.
• Help customers achieve their goals with wireless products.
• Achieve personal sales goals and maintain merchandising standards.

Skills

Customer focus

Selling ability

Communication skills

Technology savvy

Approachable

Job description

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self‑development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications:

Some of what you need

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle their daily responsibilities and serve our customers.
• Technology savvy
• Curious
• Approachable

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.