Wireless Consultant

Staples; Cobourg; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading office supply company based in Cobourg is looking for a Wireless Sales Consultant. This role involves engaging with customers to boost wireless sales, providing excellent service, and creating a positive shopping experience. Candidates should possess strong communication skills, a customer-focused mindset, and an ability to solve problems. The company fosters an inclusive environment and encourages applications from diverse backgrounds. Join the team to help customers achieve their working and learning goals.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Associate discount

Learning & Development programs

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Demonstrates strong selling ability and customer service orientation.
• Capacity to communicate effectively with clients.

Responsibilities

• Identify and convert wireless and wireline sales opportunities.
• Meet and exceed customer needs and promote additional products.
• Create awareness of offers and build enthusiasm for wireless.

Skills

Wireless sales experience

Customer focus and service orientation

Strong selling ability

Coaching ability

Effective communication skills

Organizational skills

Technology savvy

Curiosity

Approachability

Problem solving

Job description

As the Working and Learning Company, we at Staples Canada are dynamic, inspiring partners to our customers and the communities in which we live. At Staples we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Associate discount
• Learning & Development programs
• And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self‑development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs; be an expert with our product and services; reconnect and follow up with customers to solicit feedback on sales and promote additional products and services that create value
• Partner with the store team overall to create awareness of offers, build enthusiasm for wireless and encourage referrals
• Be responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc.)
• Effectively resolve customer concerns and escalates to management when appropriate

Qualifications:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

• Job Identification 55960
• Job Category Retail Stores
• Locations 1025 Elgin Street West, Cobourg, ON, K9A5W4, CA