WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Saint John; Remote; CAD 30,000 - 60,000; Part time

Job summary

A leading retail service provider is seeking dedicated English Sales and Service Associates to work from home. This role involves providing best-in-class customer service, addressing inquiries from retailers and customers, and maintaining a positive brand image. Candidates must possess problem-solving skills and be able to work a minimum of 20 hours per week. Competitive pay of $19.79 CAD per hour is offered, along with flexible scheduling options.

Benefits

Flexible working hours

Paid training

Work from home

Qualifications

• No customer service/sales experience required.
• Must have problem solving skills and clear communication.
• Ability to work a minimum of 20 hours per week.

Responsibilities

• Respond to customer inquiries via email and phone.
• Investigate order concerns and find solutions.
• Maintain a positive brand image while interacting with customers.

Skills

Problem solving skills

Clear communication skills

Persuasion skills

Positive language

Job description

Overview

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone. You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

Benefits

• Earn $19.79 CAD per hour
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7:00am to 2:00am EST; 7 days a week
• Paid training
• No maximum limit of hours you can work per week (based on availability)

Requirements

• No customer service / sales experience required
• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week