Warehouse Operations Supervisor

Lululemon; Vancouver; On-site; CAD 88,000 - 116,000; Full time

Job summary

An innovative performance apparel company in Metro Vancouver is looking for a Warehouse Operations Supervisor. The role involves overseeing warehouse operations, coaching and developing team members, and ensuring compliance with safety regulations. Candidates should have relevant experience and be able to communicate effectively. A competitive salary and comprehensive benefits package, including health benefits and a generous employee discount, are offered.

Benefits

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Qualifications

• 3-5 years of experience in a warehouse or similar environment.
• 2+ years leading a team of hourly employees.
• Ability to obtain a powered industrial truck (PIT) operator certification if required.

Responsibilities

• Oversee all aspects of an assigned shift within the warehouse.
• Support manager in implementing plans for continuous improvements.
• Coach and develop hourly team members.

Skills

Leadership

Communication

Team Development

Flexibility

Education

Bachelor's/Associates degree in engineering, supply chain, logistics or relevant experience

Tools

Microsoft Office Suite

RF scanners

Labor management system

Job description

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics and functional design to support people in moving, growing, connecting, and being well. We strive to create a healthy, thriving future with an equitable, inclusive and growth-focused environment for our people.

Our Global Distribution teams are part of our Supply Chain organization. They support lululemon’s purpose by fulfilling our products to guests through retail stores and ecommerce. Reporting to the Warehouse Operations Manager, the Warehouse Operations Supervisor oversees all DC operations for a particular shift/process within a facility. They coach the Warehouse Operations Floor Leads and associates to develop talent and build a strong pipeline through vision, goals, coaching, and feedback.

The schedule for this position is Sunday-Thursday, 10pm-6:30am.

Responsibilities

• Directs and oversees all aspects of an assigned shift or process within a DC department.
• Supports manager in creating and implementing departmental operating and strategic plans to drive continuous improvements.
• Coaches and develops up to 25 hourly team members and others during peak season, including Floor Leads, Warehouse Associates, Forklift Drivers, and Data Administrators.
• Manages the hourly employee lifecycle (hiring, training, performance management, rewards, recognition, offboarding, etc.).
• Oversees execution of department work tasks to meet target metrics and SLAs (pick, pack, ship, receive, transfer, etc.).
• Manages daily labor planning and reallocates labor as needed.
• Supports weekly workforce planning, including requesting labor from agency partners and Talent Acquisition.
• Partners with DC Workforce Administrators on timekeeping for hourly direct reports (attendance tracking).
• Communicates with agency vendors on employee performance, staffing, and feedback.
• Partners with Health and Safety and P and C on employee concerns.
• Maintains effective communication flow to the hourly workforce.
• Ensures compliance with Labor Laws and Health and Safety requirements within the department.
• Champions and leads through lululemon’s IDEA (Inclusion, Diversity, Equity and Action) initiatives and values.

Qualifications

• Bachelors/Associates degree in engineering, supply chain, logistics, operations or relevant on-the-job experience.
• 3-5 years of experience in a warehouse or similar environment.
• 2+ years leading a team of hourly employees.
• Proficient in Microsoft Office Suite.
• Experience with automation or MHE and labor management system.
• Ability to obtain a powered industrial truck (PIT) operator certification if required.
• Effective communication with team and business partners.
• Ability to adapt to third-party technologies (RF scanners, voice picking, new systems).
• Ability to lift up to 50lbs frequently and maintain a safe work environment.
• Flexible schedule including nights, holidays, some weekends, and occasional after-hours requirements.

Must Haves

• Acknowledge the presence of choice in every moment and take personal responsibility.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create space for others to do the same.
• Lead with courage and pursue greatness beyond fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working.

Additional notes

Authorization to work in Canada is required for this role.

Compensation and Benefits Package

lululemon’s compensation offerings are pay-for-performance and recognize exceptional individual and team performance. The typical hiring range for this position is $88,200–$115,700 annually; base pay is based on market location and may vary with knowledge, skills, experience, and internal equity. Permanent employees may be eligible for our competitive annual bonus program and other rewards, subject to program eligibility requirements.

We invest in our people and support career development, wellbeing, and personal growth. Benefits may include:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have eligibility requirements. The Company reserves the right to alter these incentives, benefits, and perks at any time without advance notice.

Workplace Arrangement

In-Person. In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements.

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