Warehouse / Customer Support

IDN-Canada; Halifax; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading security hardware distributor based in Halifax, NS, is seeking a full-time Warehouse / Customer Support staff member. The role involves shipping, receiving orders, organizing products, and maintaining customer relations. Ideal candidates will have strong communication skills, a positive attitude, and the ability to lift heavy items. Opportunities for growth within the company are available. Candidates must be bondable and authorized to work in Canada.

Qualifications

• Must be bondable with no criminal record.
• Legally authorized to work in Canada.
• Comfortable in a computerized environment.

Responsibilities

• Shipping/receiving orders and transfers.
• Stocking & organizing products.
• Assisting in regular stock counts.
• Executing daily branch functions for productions and warehouse.
• Entering transactions into computer systems.
• Supporting and working with all other branch personnel.

Skills

Strong verbal & written communication skills in English

Positive attitude

Attention to detail

Ability to work independently

Ability to lift up to 50lbs

Job description

Job Description

About us

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. We are currently seeking candidates for a Full-Time Warehouse / Customer Support position to join our Halifax, NS team. Opportunities to grow within the company.

Responsibilities

• Shipping/receiving orders and transfers
• Stocking & organizing products
• Assisting in regular stock counts
• Executing daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
• Entering transactions into computer systems
• Progressing into performing basic order entry, addressing product or service concerns, answering questions, and building customer relationships
• Supporting and working with all other branch personnel

Qualifications

• Strong verbal & written communication skills in English
• Positive attitude and dedication to ensuring customer satisfaction
• Ability to lift up to 50lbs and perform repetitive tasks daily
• Comfortable in a computerized environment
• Keen attention to detail
• Ability to work independently with minimal supervision as well as working in a cohesive team environment

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Company Description

We are a national business to business distribution company with multiple locations across Canada specializing in security hardware, access control, locksmith tools & accessories, as well as doors, frames, & architectural hardware. With ten divisions across Canada, and 50+ more in the US, we are a leading North American distributor.