Waitstaff

Shannex Incorporated; Sydney; On-site; CAD 30,000 - 60,000; Full time

Job summary

A family-owned healthcare organization is seeking a Dining Room Server in Sydney, Nova Scotia. The role involves ensuring high-quality food service, maintaining dining room standards, and supporting residents. Qualifications include a high school diploma, relevant food safety certifications, and experience in customer service. The position offers a competitive hourly wage and various benefits, promoting a compassionate and collaborative environment in healthcare.

Benefits

Hourly wage of $16.50

Free onsite parking

Access to perks vendors and discounts

Continuing education and training

Recognition and rewards

Qualifications

• Minimum one year of experience serving food or in customer service.
• Experience working with the elderly in long-term care is an asset.
• Proof of completed Alzheimer’s Care Course is an asset.

Responsibilities

• Ensure food quality, presentation, and service meet department standards.
• Prepare and serve meals according to established standards and guidelines.
• Maintain dining room appearance including table settings and wait stations.

Skills

Customer service experience

Attention to detail

Team collaboration

Communication skills

Education

High school diploma or equivalent

Basic Food Safety Certification

Right to Serve/Smart Serve Certification

Job description

Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Dining Room Server to join our Parkland Cape Breton team based in Sydney, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

• Approximate hourly wage: $16.50
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiative
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Consistently ensures food quality, presentation, and service delivery meet established department standards. Ensures meals are visually appealing, the correct temperature and portion size, and that service is warm, attentive and timely.
• Prepare and provide meal service to residents and guests according to established standards, procedures and guidelines and respecting the resident’s right to individualized services and observing special diet restrictions, resident preferences and outlined departmental procedures.
• Ensure dining room appearance meets established standards including table linens pressed and in place, tables set with appropriate place settings for meals, and wait stations tidy and containing appropriate supplies.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.Contribute to the team environment as a member of the Food and Beverage department, working towards departmental goals and priorities and providing ongoing feedback from residents and guests to the Food and Beverage Manager on meals and menu choices to be continually improving.
• Demonstrates an understanding of the importance of respecting client’s rights, including respecting others, maintaining confidentiality, promoting independence, respecting privacy, respecting the right to refuse services and involvement.
• Communicates with the supervisor if there is a noted change in the nutritional status of a resident (i.e. changes in appetite).
• Promote a safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely, and completing safety education.
• Performs all other related duties as assigned.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or equivalent education
• Proof of valid Basic Food Safety Certification required
• Proof of valid Right to Serve/Smart Serve Certification required
• At least one year of experience with serving food or demonstrated experience in customer service
• Previous experience working with the elderly in long-term care or a seniors independent living environment an asset.
• Proof of completed Alzheimer’s Care Course an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit shannex.com.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.