waiter / waitress - food and beverage services

Grand Boulevard Restaurant; Armstrong Township; On-site; CAD 30,000 - 40,000; Full time

Job summary

Un restaurant local recherche un serveur expérimenté pour fournir un excellent service à la clientèle. Les candidats doivent avoir des certificats de manipulation des aliments et être prêts à travailler dans un environnement dynamique. La fonction nécessite de préparer des plats et de répondre aux besoins des clients dans un cadre de restauration.

Benefits

Pourboires

Qualifications

• Doit être majeur pour servir des boissons alcoolisées.
• 1 à 2 ans d'expérience dans un environnement restaurant.
• Capacités de service à la clientèle exceptionnelles.

Responsibilities

• Préparer et servir des plats spéciaux au tableau.
• Gérer les plaintes ou préoccupations des clients.
• Former le personnel.

Skills

Client focus

Excellent oral communication

Efficient interpersonal skills

Flexibility

Team player

Education

Smart Serve

Food Safety Certificate

Safe Food Handling certificate

Tools

Electronic cash register

Point of sale system

Job description

Overview

Durée de l\'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 30 to 44 hours per week

Education

• No degree, certificate or diploma

Work site environment

• Cold / refrigerated
• Noisy
• Odours

Work setting

• Restaurant
• Staff accommodation available
• Rural area
• Catering firm

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers\' complaints or concerns
• Prepare and serve specialty food at customers\' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Perform sensory evaluation of wines
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients / guests with special needs
• Provide customer service

Certificates, licences, memberships, and courses

• Smart Serve
• Food Safety Certificate
• Safe Food Handling certificate

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation
• Public transportation is not available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years

Financial benefits

• Gratuities