Underwriting Consultant, Life & Living Benefits

Co-operators; Ottawa; On-site; CAD 71,000 - 119,000; Full time

Job summary

A leading Canadian insurance provider is seeking an Underwriting Consultant for Life & Living Benefits in Ottawa. Responsibilities include assessing complex applications and maintaining professional communications. Candidates should have five years of relevant experience and knowledge of life insurance products. The position offers a competitive salary, flexible work options, and development opportunities.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive benefits package

Qualifications

• Five years of related work experience.
• Completion of FLMI or FALU designation, or actively working toward completion.
• Excellent knowledge of complex life insurance and health products.

Responsibilities

• Assess complex applications and policy changes in individual life & health product lines.
• Maintain timely, accurate, and professional communication with clients.
• Provide underwriting opinions on life and living benefit claims.

Skills

Critical thinking

Strong communication skills

Organizational abilities

Education

Post-secondary education or equivalent work experience

Business Administration or Health-related Diploma/Degree

Job description

Overview

Underwriting Consultant, Life & Living Benefits at Co-operators. The role involves risk assessment of individual life, critical illness and medical disability lines. The position acts as a senior resource for the team and field, guiding others and updating information as required.

Responsibilities

• Assess complex applications and policy changes in individual life & health product lines with multiple risks and various interactions (e.g., medical, financial, occupation, avocation, aviation, global travel, lifestyle, legal aspects such as beneficiary wordings, business insurance, ownership, policy amendments).
• Understand and determine reinsurance impact on risk and the need to refer cases to a higher authority.
• Maintain strict confidentiality of clients’ personal medical history, financial status, and related information.
• Maintain timely, accurate, and professional communication with clients, agency force, medical vendors, reinsurers, and physicians.
• Provide underwriting opinions on life and living benefit claims.
• Second-check senior underwriter decisions when cases exceed release limits.
• Assist in auditing junior underwriters’ cases with Senior Underwriting Consultants and / or Manager.
• Act as back-up for Senior Underwriting Consultants as dictated by volumes of escalated cases or projects.

How You Will Succeed

• Innovative mindset to improve operational efficiencies with a client-focused approach.
• Critical thinking to recognize assumptions, evaluate arguments, and propose solutions.
• Strong communication skills to clearly convey messages and consider diverse viewpoints.
• Ability to build trusting relationships and guide development of colleagues.

To Join Our Team

• Post-secondary education or equivalent work experience.
• Five years of related work experience.
• A Business Administration or Health-related Diploma / Degree is beneficial.
• Completion of FLMI or FALU designation, or actively working toward completion.
• Excellent knowledge of complex life insurance and health products.
• Proven decision-making, communication, and interpersonal skills.
• Strong organizational and multitasking abilities in a high-volume, rapidly changing environment.
• Role primarily works with non-Francophone groups, and teams outside Québec; proficiency in English required. Essential non-French duties are not assignable to adjacent or other team members.

What You Need To Know

• Regular travel required.
• Background check required as a condition of employment if selected.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off for personal and family needs.
• Well-being programs and supportive workplace culture.
• Paid volunteer days.
• Competitive salary and incentive programs plus a comprehensive total rewards package including group retirement savings plans, pension and benefits, mental health support, and employee assistance.

Salary

• Expected Salary Range : $71,070 $118,450. The final salary is determined by Co-operators based on factors including location, knowledge, skills, qualifications, experience, and education.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Finance and Sales