Toronto Application Support Analyst — Jira & SQL

Solifi; Remote; CAD 100,000 - 125,000; Full time

Job summary

A financial technology company in Toronto is seeking an Application Support Analyst to provide remote support for customer inquiries regarding its products. The ideal candidate will have a Bachelor's degree and at least one year of experience in customer service. Responsibilities include problem resolution and collaboration with cross-functional teams. This role offers benefits such as medical and dental coverage, along with retirement plans. Applications close on 02 Apr 2026.

Benefits

Medical and dental coverage

Retirement plans

Qualifications

• Bachelor's degree required.
• At least one year of experience in a customer service role.

Responsibilities

• Provide remote support for customer inquiries regarding products.
• Maintain documentation related to customer interactions.

Skills

Problem resolution

Collaboration

Education

Bachelor's degree

Job description

A financial technology company in Toronto seeks an Application Support Analyst to provide remote support for customer inquiries regarding Solifi products.

• Bachelor's degree
• At least one year of experience in a customer service role

• Problem resolution
• Collaboration with cross-functional teams
• Maintenance of documentation

Benefits include medical and dental coverage, along with retirement plans.

Applications close on 02 Apr 2026.