Thrift Store Team Lead - Lead Volunteers & Drive Impact

Kelowna Women's Shelter; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community service organization in Kelowna is seeking a Thrift Store Team Lead to oversee daily operations, manage volunteers, and ensure exceptional customer service. The ideal candidate will have at least 2 years of retail experience, including leadership skills. This role offers a supportive work environment and the opportunity to make a meaningful impact on the community by contributing to programs that support individuals affected by domestic abuse.

Benefits

Dental

Extended Health Care

Pension Plan

Long Term Disability

Outside of Canada Emergency Travel Insurance

Employee Family Assistance Program

Wellness Discounts

Thrift Store Discount

Qualifications

• Minimum of 2 years of retail experience, including 1 year in a supervisory role.
• Strong understanding of retail operations and customer service principles.
• Ability to lift and move contents weighing up to 30 pounds.

Responsibilities

• Oversee daily operations of the thrift store.
• Manage donations and ensure a positive customer experience.
• Train and mentor volunteers and team members.

Skills

Leadership

Customer service

Retail operations

Education

High school diploma or equivalent

Post secondary education in retail management or business administration

Job description

A community service organization in Kelowna is seeking a Thrift Store Team Lead to oversee daily operations, manage volunteers, and ensure exceptional customer service. The ideal candidate will have at least 2 years of retail experience, including leadership skills. This role offers a supportive work environment and the opportunity to make a meaningful impact on the community by contributing to programs that support individuals affected by domestic abuse.