The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Greater Sudbury; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading footwear retailer in Canada is looking for a Part-time Supervisor to enhance customer experiences, support team collaboration, and achieve store objectives. Successful candidates will have an approachable attitude and strong customer service skills. This role offers flexible scheduling, a discount on merchandise, and opportunities for growth and development.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Training and development programs

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learn and develop new skills.

Responsibilities

• Maximizing store business results by creating exceptional customer experiences.
• Maintaining exceptional product knowledge and industry trend knowledge.
• Coaching and providing feedback to achieve segment success.
• Fostering teamwork within the store and district.

Skills

Customer service

Team collaboration

Flexibility

Communication

Motivation to achieve results

Job description

Overview

Designer Brands Canada invites applicants to be themselves in an inclusive environment where diversity is valued. We welcome all applicants and note accommodations are available upon request to individuals with disabilities or special needs. Please advise our Human Resources team if you require an accommodation during the recruitment process.

We’re looking for a (Part-time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, fostering inclusivity and diverse customer connections. You will model service standards, coach the team, and help achieve store objectives, including in-store sales, web orders, and other goals as directed by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate, and execute operational excellence will be key to your success.

Key responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modelling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Opens & closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here

• A 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and much more.

Apply / Next steps

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE. Please view all open positions on our Career Page at careers.designerbrandscanada.com.