The Shoe Co. - Assistant Manager

Designer Brands; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading footwear retailer is seeking an Assistant Manager to support the Store Manager in fostering an inclusive environment. This position entails coaching a dynamic team, maximizing store results, and leading operational excellence. The ideal candidate should have 2-3 years of progressive retail supervisory experience, strong multitasking skills, and a passion for customer service. The role offers a competitive pay range of $19.40 to $21.56 per hour, along with numerous employee benefits including discounts and growth opportunities.

Benefits

30% employee discount

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Training and development programs

Qualifications

• 2-3 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets.
• Ability to work flexible hours including days, evenings, and weekends.

Responsibilities

• Lead and develop the team to achieve store business objectives.
• Create exceptional customer experiences.
• Manage operations, policies, procedures, and schedules.

Skills

Sales achievement

Customer service

Team leadership

Multitasking

Problem solving

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

#Canyoufillourshoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in the achievement of sales and profitability targets
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Minimum 2 to 3 years of experience in progressive retail supervisory role
• Ability to work, days, closing shifts and weekends

W working here is a shoe lover’s dream. As a Designer Brands associate, you and your eligible to;

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Pay:

$19.40 to $21.56 per hour