Technicien en réparations générales II

BGIS; City of Moncton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A facility management leader in Moncton is looking for a General Repair Technician II. The role involves assisting technicians with maintenance and repair tasks for facility components. Ideal candidates will have at least 3 years of experience in facility operations, possess a strong client-service orientation, and be self-motivated. This position requires addressing client needs, performing maintenance tasks, and ensuring compliance with safety standards while working in a dynamic environment.

Qualifications

• Minimum 3 years of facility operations and maintenance work experience.
• Knowledge of processes and practices relating to facility operations and maintenance.
• Self-motivated and computer literate.

Responsibilities

• Provides observations regarding facility conditions and suggests repairs.
• Performs preventative and corrective maintenance on facility components.
• Records data within the service maintenance management database.

Skills

Facility operations and maintenance experience

Troubleshooting ability

Client service orientation

Effective communication skills

Basic knowledge of Building Automation Systems

Education

High school diploma or equivalent

Job description

Overview

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 6,500 globally, BGIS focuses on enabling innovation through the services we deliver, while actively looking for opportunities that enable innovation for clients’ businesses. Globally, BGIS manages over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, the Middle East, Australia and Asia. For more information, visit www.bgis.com.

Summary

The General Repair Technician II is a mid-entry level position responsible for assisting other technicians, performing maintenance and repair, and routine services on non-technical facility components (e.g., walls, floors). The Technician II works in accordance with established processes and practices and complies with internal and external requirements including environmental, health and safety, and fire protection.

Key Duties & Responsibilities

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and offers suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with internal and external requirements including environmental, health and safety, and fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems.
• Manages work order lifecycle from dispatch to completion and records resolution data within the service maintenance management database, ensuring work meets quality, contract response, and other requirements.
• Assists in implementing the preventative maintenance (PM) program, ensuring deficiencies are identified, recorded, escalated, and related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services are delivered.

Administration

• Records resolution data within the service maintenance management database and ensures work meets quality, contract response, and other requirements.
• Receives, tracks, monitors and reports the status of maintenance and repair work within the service maintenance management database; initiates documents to obtain formal approval of work required.
• Participates in facility-related projects.
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

Knowledge & Skills

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain proficiency in applying on-the-job fire, life, and building codes and standards
• Strong environment, health and safety mindset; ability to perform work safely
• Strong client-service orientation with a high sense of urgency
• Effective communication skills for data relay, exchange, feedback, and clarification
• Basic knowledge of Building Automation Systems (BAS)
• Ability to read, understand and interpret technical drawings and information
• Self-motivated
• Computer literacy
• Demonstrated maintenance and repair skills
• Willingness to work shifts, be available for on-call/stand-by and emergency call outs
• Willingness to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid driver's license

Licenses and/or professional accreditation

• Demonstrate an interest in obtaining a diploma or certificate, or be in the process of obtaining one
• Meet the requirements for higher security clearance
• Assets (any one of the following):
• Building Operator Certification or equivalent through an accredited institution (preferred)
• Building Systems Maintenance Certificate (SMC)
• Systems Maintenance Administrator (SMA)
• Systems Maintenance Technician (SMT)
• Facilities Technician Certification
• Working towards a trade license
• Working towards Building Environment Systems (BES) Operation Class 1

EEO and Accommodation

BGIS is an equal opportunity employer and we welcome you to apply. If you require accommodation during the recruitment process, please contact askHR. Upon request for accommodation, BGIS will consult with the applicant and arrange suitable accommodations based on accessibility needs due to disability.