Technical Writer

Government Entity; Winnipeg; On-site; CAD 60,000 - 80,000; Part time

Job summary

A government organization located in Winnipeg is seeking a mid-senior level technical writer. The role involves creating user documentation and developing training materials for adult learners. The ideal candidate will have a Bachelor's degree and 5 years of IT technical writing experience. Proficiency in Microsoft tools and Jira/Confluence is essential. This is a contract position in the Information Technology sector.

Qualifications

• Minimum 5 years IT technical writing experience.
• Experience in the technology industry.
• Ability to understand highly technical information.

Responsibilities

• Developing training materials for adult learners.
• Delivering technical writing outputs as described.
• Documenting technological solutions to support business processes.

Skills

Strong communication skills

Proficiency in Microsoft tools

Experience with Jira and Confluence

Business and systems analysis

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft SharePoint

Microsoft Visio

Jira

Confluence

Job description

Overview

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Responsibilities

• Developing training materials for adult learners
• Delivering similar technical writing outputs described in the description of services, specifically application discovery playbooks, and disaster recovery strategies
• Using Microsoft tools such as Word, Excel, PowerPoint, Project, SharePoint, and Visio at a high proficiency level
• Jira and Confluence
• Applying system design principles in the context of technical writing
• Documenting technological solutions to support business processes
• Creating and documenting system documents such as process diagrams
• Documenting business applications in a corporate environment
• Business and systems analysis and Project management

Qualifications

• Bachelor\'s degree or equivalent experience
• Experience in the technology industry
• Strong written and verbal communication skills
• Ability to understand highly technical information
• Minimum 5 years IT technical writing experience

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Government Administration
• Public Policy Offices
• Public Assistance Programs