Technical Support & Sales Representative

IS2 Staffing Services; Barrie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A staffing service provider is looking for a motivated Technical Support & Sales Representative in Barrie, Ontario. Ideal candidates will have at least 5 years of experience in the automotive industry, especially with aftermarket parts, and will enjoy solving customer issues. Responsibilities include providing technical support, resolving inquiries, and building sales relationships. The role offers career growth opportunities. A business casual dress code applies, and a salary starting at $60,000 annually is provided.

Benefits

RRSP and DPSP contributions after 6 months

Opportunity to grow into a sales role

Visible impact on the company

Qualifications

• Minimum 5 years of experience in the automotive industry, with aftermarket parts knowledge.
• Strong understanding of automotive components, especially exhaust systems and catalytic converters.
• Excellent communication skills and a customer service orientation.

Responsibilities

• Provide technical support to customers via phone and email.
• Answer inquiries and resolve issues related to aftermarket automotive parts.
• Transition into a sales role by building relationships and identifying growth opportunities.

Skills

Problem-solving

Customer engagement

Mechanical knowledge

Communication skills

Self-starter

Research and investigation

Excel proficiency

Tools

Microsoft Excel

QuickBooks

Job description

We are seeking a motivated and knowledgeable Technical Support & Sales Representative to join our team in Barrie. This role is ideal for someone with a strong automotive background who enjoys solving problems, engaging with customers, and is ready to grow into a sales and product development position.

Key Responsibilities

• Provide technical support to customers via phone and email regarding product fitment, compatibility, and troubleshooting
• Answer inquiries and resolve issues related to aftermarket automotive parts, especially catalytic converters
• Research and investigate product-related questions to provide accurate solutions
• Transition into a sales role by building relationships and identifying opportunities for growth
• Contribute to product development by sharing customer feedback and insights
• Work independently and manage daily tasks with minimal supervision

Qualifications

• Minimum 5 years of experience in the automotive industry (aftermarket parts knowledge required)
• Strong understanding of automotive components, especially exhaust systems and catalytic converters
• Mechanical background or mechanical knowledge is a strong asset
• Excellent communication skills and customer service orientation
• Self‑starter with a proactive approach to problem‑solving
• Ability to ask questions, dig deeper, and research product details
• Proficiency in Microsoft Excel; QuickBooks is an asset

Benefits

• RRSP and DPSP contributions after 6 months of employment
• Opportunity to grow into a sales and product development role
• Work directly with leadership and have a visible impact on the company

Location: Barrie, ON (On‑site)

Employment Type: Full‑Time, Permanent

Salary: $60,000+ annually

Schedule: Monday to Friday, 8:30 AM to 5:00 PM (30‑minute lunch)

Dress Code: Business Casual

If you are detail‑oriented, flexible, and thrive in a hands‑on environment, this is an excellent opportunity for you. Apply today.