Technical Service Representative

Baxter International; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading medical technology company in Mississauga is looking for a technician to support depot-based hardware upgrades for medical devices. The role involves cleaning, inspection, and testing of devices, requiring a Technician Diploma and experience with mechanical devices. Attention to detail is crucial, along with good communication skills. This is a 12-month contract position with opportunities for permanency.

Qualifications

• Experience with medical devices or similar electromechanical devices preferred.
• Ability to lift up to 35lbs routinely.
• Strong communication skills, both written and oral.

Responsibilities

• Perform cleaning of medical devices and accessories per applicable standard operating procedures.
• Conduct inspections and verify serial numbers and product codes.
• Maintain and ensure certification of all test equipment as per company policies.

Skills

Basic mechanical skills

Diagnostic skills

Troubleshooting skills

Attention to detail

Communication skills

Education

Technician Diploma or equivalent technical experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your role at Baxter

This position will be supporting a project to execute depot-based hardware upgrades to client’s medical devices. It is possible that some upgrade work onsite in the field (at sites across Canada) may be required. Duties will include equipment cleaning/decontamination, inspection, upgrade, preventative maintenance, testing and record-keeping as appropriate. You are able to work in a fast-paced team environment, meet timeline and production commitments and produce quality results. This is a 12-month contract position though it may lead to opportunities for a permanent position.

What you'll be doing

• Perform cleaning of devices and accessories per applicable standard operating procedures
• Perform Serial number and product code verification
• Properly stage devices following FIFO
• Physical receiving and inspection of packages from courier
• Responsible for diagnosing and troubleshooting all inbound equipment to component level
• Maintain and ensure certification of all test equipment as per company operating policies and procedures
• Test all incoming repairs to assure that results are within tolerance with respect to the manufactures required specifications

What you'll bring

• Technician Diploma or equivalent technical experience
• Experience using basic mechanical, diagnostic and trouble-shooting skills, ideally with medical devices OR similar electromechanical devices preferred
• Ability to lift up to 35lbs on a routine basis
• Strong attention to detail and accuracy
• Good communication skills (written and oral)
• Working knowledge of Microsoft Excel, Word and Outlook (or similar email application)

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.