Technical Service Representative

AkzoNobel; Dartmouth; Remote; CAD 70,000 - 85,000; Full time

Job summary

A leading global coatings company seeks a Technical Service Representative to provide hands-on technical services in the marine coatings sector. This remote position requires frequent customer site visits across Atlantic Canada. The ideal candidate should have over 5 years of experience in coatings application and possess relevant certifications. Competitive compensation and a comprehensive benefits package are included.

Benefits

Base salary of $70,000 – $85,000

Bonus based on performance

Comprehensive benefits package

Qualifications

• 5+ years’ experience in marine coatings application or QC inspections.
• Ability to read, write, and communicate effectively in English.
• Physical ability to work in industrial and marine environments.

Responsibilities

• Assist customers on best coating application practices.
• Troubleshoot application issues and provide resolutions.
• Conduct inspections and verify specification adherence.

Skills

Knowledge of coating applications

Strong computer skills

Effective communication in English

Education

Certification: AMPP, NACE I, Frosio Inspector III or equivalent

Job description

We supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from a pioneering paints company that’s committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations.

For more information please visit www.akzonobel.com.

2023Akzo Nobel N.V. All rights reserved.

Job Purpose

AkzoNobel is seeking a Technical Service Representative (TSR) to join our Marine Coatings business. As a TSR, you will deliver hands-on technical services to customers, distributors, and prospects—providing expertise that differentiates us in the market. You’ll support the sales team by conducting technical reviews, leading product trials, troubleshooting application issues, and offering consultative recommendations. This customer-facing role is key to ensuring product performance, customer satisfaction, and business growth.

Assigned Territory & Travel

This is a remote position that requires frequent visits to customer sites across Atlantic Canada, with a primary focus in the Halifax area. The ideal candidate will be able to travel approximately 35% of the time within the assigned territory, with limited travel to other parts of Canada and the United States.

Total Compensation

• Base Salary: $70,000 – $85,000 annually
• Bonus: 15% based on personal and corporate performance
• Vehicle Allowance: $800/month + km reimbursement
• Vacation & Leave: 3 weeks’ vacation + 5 personal/sick days + extra floater days
• Retirement: Pension plan
• Benefits: Comprehensive package including drug, medical, life insurance, paramedical (incl. massage), Employee Assistance Program, telemedicine, and physical fitness reimbursement.

Key Accountabilities

• Assist and monitor customers on best coating and painting application practices in accordance with company specifications.
• Troubleshoot customer application issues and provide effective resolutions.
• Document non-conformance conditions with exception reports when issues are not resolved to specification.
• Generate and maintain accurate records of product applications, environmental conditions, surface preparation, and coating performance.
• Conduct inspections, verifying specification adherence and performing quality checks throughout the painting process.
• Participate in product trials to support the sales team and help secure new business.

Requirements

• 5+ years’ experience in marine coatings application or QC inspections for surface preparation and coating inspection within a shipyard environment (preferred).
• Knowledge of coating applications, techniques, and parameters.
• Certification: AMPP, NACE I, Frosio Inspector III, or equivalent.
• Ability to read, write, and communicate effectively in English.
• Strong computer skills (Microsoft Office, web-based reporting systems such as our CRM).
• Must be eligible for Canadian Government Controlled Goods Program Security Clearance (Controlled goods: Examining, possessing or transferring - Canada.ca)
• Physical Requirements - This role involves working in industrial and marine environments. Candidates must be able to:

• • Climb ladders, scaffolding, and work at heights or in confined spaces.
  • Perform tasks involving stooping, kneeling, crouching, or crawling.
  • Handle, lift, and carry equipment and materials (up to 25kg).
  • Maintain visual acuity, depth perception, and color recognition essential to inspection work.

Why Join AkzoNobel?

At AkzoNobel, you’ll be part of a global leader in paints and coatings, working with innovative technologies that protect assets and enable performance in demanding marine environments. If you are a skilled coatings professional with strong technical expertise and a passion for customer success, we invite you to apply.

This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [e-mail] note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ageor disability.

Requisition ID:48590 #LI-KT1