Technical Consultant

Ramp; Canada; On-site; CAD 187,000 - 220,000; Full time

Job summary

A leading financial technology company in Canada is seeking a Technical Consultant to act as a technical advisor to customers and internal teams. The role involves partnering with various teams to assess customer requirements and troubleshoot integration challenges. The ideal candidate will have at least 4 years of experience in a similar customer-facing technical role, a Bachelor's degree, and strong problem-solving skills. This position offers competitive compensation along with a comprehensive benefits package.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance

Flexible paid time off

Supportive work environment with stipends for home office setup

Qualifications

• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
• Familiarity with ERP systems and finance/accounting workflows.
• Exceptional organization and problem-solving skills.

Responsibilities

• Act as a technical advisor to customers and internal teams during implementations.
• Partner with teams to assess customer requirements and propose scalable solutions.
• Troubleshoot integration blockers and guide customers through complex decisions.

Skills

Technical consulting

Solutions engineering

Strong communication

Problem-solving

Organization

Education

Bachelor's degree in computer science, engineering, finance, business, or related field

Tools

ERP systems

APIs

Job description

Employer Industry: Financial Technology (Fintech)

Why consider this job opportunity:

• Salary up to $220,000 for candidates in NYC or SF; up to $206,000 for candidates in other locations
• Comprehensive benefits package including 100% medical, dental, and vision insurance coverage
• Flexible paid time off (PTO) policy to support work‑life balance
• Opportunities for professional growth and development within a rapidly scaling company
• Supportive work environment with stipends for home office setup and wellness initiatives
• Chance to work with a diverse range of clients and contribute to innovative financial solutions

What to Expect (Job Responsibilities):

• Act as a technical advisor to customers and internal teams during high-value implementations and expansion opportunities
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions
• Collaborate with onboarding specialists and implementation leads to support technical workstreams

Troubleshoot integration blockers and guide customers through complex configuration decisions

Influence Ramp’s product roadmap by channeling customer pain points and feedback to Product and Engineering teams

What is Required (Qualifications):

• Bachelor’s degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer‑facing technical role, ideally in a SaaS or fintech environment
• Familiarity with ERP systems and finance/accounting workflows
• Strong communication skills to translate technical solutions into business value
• Exceptional organization and problem‑solving skills, with a bias toward action and ownership

How to Stand Out (Preferred Qualifications):

• Experience working with APIs, integration logic, and system architecture
• Collaborative mindset and ability to work cross‑functionally with various teams
• Experience in fast‑paced environments, demonstrating adaptability and resourcefulness

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