Team Lead Pharmacy Assistant, Alta Vista Animal Hospital

VCA Animal Hospitals; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading animal healthcare provider in Ottawa seeks a motivated Team Lead Pharmacy Assistant to create a welcoming atmosphere for clients and pets. Responsibilities include filling prescriptions, managing inventory, and training new members. Candidates with customer service experience and a passion for animal care are encouraged to apply. This role offers competitive wages, flexible hours, and opportunities for career development.

Benefits

Competitive wages and benefits

Flexible hours

RRSP benefits with company match

Employee Assistance Program

Generous personal pet care discounts

Qualifications

• Previous experience in hospitality or retail is an asset.
• Willingness to learn more regarding veterinary services.
• Ability to fill prescriptions and assist clients with medication inquiries.

Responsibilities

• Create a warm and welcoming environment for clients and pets.
• Filling prescriptions and dispensing medications as directed by a veterinarian.
• Receive client calls regarding refill requests and review patient records.

Skills

Customer service experience

Organizational skills

Empathy

Job description

Team Lead Pharmacy Assistant — Location: Ottawa, ON

Alta Vista Animal Hospital located in Ottawa, ON, is currently welcoming a full-time Team Lead Pharmacy Assistant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role you will help our clients and their pets feel welcomed and appreciated!

• Create a warm and welcoming environment for our patient and pet parents
• Filling prescriptions and dispensing medications as directed by a veterinarian
• Receive client calls regarding refill requests. Review patient records for remaining refills, necessary exam or bloodwork needed, prepare medication labels and fill prescriptions.
• Perform stocking procedures throughout the hospital
• Quarterly inventory; date entry
• Provide training for new team members and assist with training protocols
• Assist clients with any questions they have regarding prescriptions.
• Fax prescriptions to outside pharmacies.
• General housekeeping duties; cleanliness of pharmacy area
• Willingness to learn more regarding; veterinary services
• Previous customer service or front desk experience in hospitality or retail is an asset!
• No experience with animals, no problem, so long as you love animals!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• A caring culture of Wellness and Appreciation!
• Competitive wages and benefits
• Flexible hours
• Premium wage rate on voluntary overtime
• RRSP benefits with company match
• Opportunity to apply for a veterinary technician scholarship (annual process)
• Exceptional career development: there is room to grow here!
• Annual uniform allowance
• Customizable health benefits
• Employee Assistance Program
• Referral Bonus Rewards
• Opportunities to give back in your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

About us: Alta Vista Animal Hospital

Located in Ottawa, ON, Alta Vista Animal Hospital is a growing multidisciplinary hybrid hospital with Referral, Emergency, and General Practice services all under the same roof. Our board-certified specialists provide care in ophthalmology, cardiology, oncology, and Internal Medicine and have access to on-site MRI and CT diagnostics. With a dedicated staff of 160, including 30 veterinarians, we offer excellence in veterinary medicine because we are passionate about what we do!

We are located at 2616 Bank Street, 20 minutes south of the vibrant downtown Ottawa Market and operate out of a 24,500 square foot facility. We have a large referring veterinarian community of over 300 General practice and Emergency hospitals. A full suite of on-site diagnostic imaging includes a Toshiba Aquilion 64 slice CT, .25T Vet MR MRI, Pulsera Fluoroscopy unit, Philips ultrasound and echocardiogram and two Sound digital radiograph suites.

Click "Apply" Now and Join Us!

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VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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