Team Lead Canada (Part-TIme)

Follett; Regina; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Team Lead to oversee store operations and enhance customer satisfaction. In this role, you will collaborate closely with management to ensure the store is well-stocked and organized while leading a team of dedicated members. Your responsibilities will include addressing customer inquiries, ensuring a safe environment, and managing store opening and closing procedures. If you're passionate about retail and enjoy working in a fast-paced environment, this opportunity is perfect for you to make a significant impact on the store's success.

Qualifications

• 1-3 years of relevant experience in a retail environment.
• Basic computer skills for document creation and email communication.

Responsibilities

• Lead the team in the absence of the Store Manager and ensure store safety.
• Assist with pricing, stocking merchandise, and addressing customer concerns.

Skills

Customer Service Skills

Team Leadership

Basic Computer Skills

Education

Associates Degree

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails
• Willingness to work a flexible schedule including evening and weekend hours.