Team Lead Canada (Part-TIme)

Follett; Cornwall; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Team Lead to oversee store operations and lead the team in delivering exceptional customer service. In this role, you will collaborate closely with management to ensure merchandise is effectively received, priced, and stocked, while driving sales and profits. You will also take charge during the Store Manager's absence, addressing customer and team member concerns, and ensuring a safe and secure environment. If you are a motivated individual with a passion for retail and team leadership, this opportunity is perfect for you.

Qualifications

• 1-3 years of relevant experience in a retail environment.
• Basic computer skills including document creation and email.

Responsibilities

• Lead the team in the absence of the Store Manager.
• Assist in receiving, pricing, and stocking merchandise.

Skills

Customer Service

Team Leadership

Basic Computer Skills

Physical Stamina

Education

Associates Degree or equivalent

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers, and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule including evening and weekend hours.