SWITCHBOARD, HEALTH RECORDS CLERK

Northern Health - BC; Prince Rupert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading health service provider in Canada is seeking an experienced Switchboard/Health Records Clerk. This role involves creating and maintaining patient records, answering calls, and handling various clerical duties. Ideal candidates should have knowledge of medical terminology and typing skills of 45 words per minute. Working shifts will include days and evenings. The position offers comprehensive benefits and vacation. Located in Prince Rupert, known for its breathtaking wilderness and community spirit, this role is perfect for those looking to contribute to healthcare in a vibrant city.

Benefits

Comprehensive benefit packages

Four weeks vacation

Financial support for moving expenses

Employee referral program

Employer-paid training

Qualifications

• Experience in health records management.
• Ability to work day and evening shifts.
• Strong clerical skills including phone handling.

Responsibilities

• Create and maintain patient records.
• Answer phones and manage calls.
• Perform clerical duties for admissions and discharges.

Skills

Medical terminology

Typing 45 wpm

Job description

Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard/Health Records Clerk to support the Health Information department.

In accordance with the established mission, vision, values and strategic priorities of Northern Health and under the general supervision of the HIM Coordinator, the Switchboard/Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Medical terminology and typing 45 wpm required. Must be available to work days and evening shifts.

Prince Rupert Regional Hospital

It is a 24-bed facility that sees an average of 22,000 ER visits per year. It is a fully equipped facility with medical imaging, laboratory, ICU, ER and maternity. Services include:

Services

• Acute Care
• Internal medicine
• Internal Medicine
• Ultrasound
• CT scans
• Surgery
• Emergency department
• Extended care
• Pediatrics
• Radiology
• Obstetrics
• Gynecology

Additional services such as Diabetes Education, Healthy Heart and Rehabilitation, Podiatry, Orthopedics, and other visiting specialists.

Prince Rupert is a marine‑based port city with one‑of‑a‑kind wilderness exploration and wildlife viewing experiences on northwest BC’s Pacific Coast. It’s also a popular stop on various Alaskan cruises. Located 721 km (447 miles) west of Prince George on Highway 16, Prince Rupert is the land, air, and water transportation hub of British Columbia’s North Coast, and home to 13,500 people. The city sits at the mouth of the Skeena River, surrounded by Chatham Sound and many small, uninhabited islands. The area is perfect for exploring and discovering the fascinating history and customs of local First Nations people. Prince Rupert is recognized as one of the world’s largest and leading ports and port facility expansion in the area ensures a multitude of economic opportunities now and in the future. Check out more on Prince Rupert, known as the halibut capital of the world.

What Northern Health has to offer you!

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part‑time and full‑time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer‑paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions

Important Note

As part of your application process, you will need to upload the following documentation:

• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.

Examples May Include

• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page