Survey Interviewer

Government of Yukon; Whitehorse; On-site; CAD 60,000 - 80,000; Part time

Job summary

A public service organization in Whitehorse is looking for dependable individuals for casual positions involving field interviews to collect data. Candidates should have winter driving experience and strong customer service skills. Responsibilities include conducting interviews, recording data, and ensuring confidentiality. This role requires outdoor work throughout winter months and a class 5 driver's license. Training will be provided to develop skills necessary for success.

Benefits

In-house training

Recognized as a Top 100 Employer

Qualifications

• Demonstrated experience in winter driving, specifically in rural or remote areas.
• Experience conducting interviews in person or over the telephone to collect data.
• Experience inputting numeric and textual data in computer programs with high accuracy.
• Experience dealing with the public, preferably with confidential information.

Responsibilities

• Establish contact with survey respondents to ensure eligibility.
• Conduct face-to-face and/or telephone interviews with respondents.
• Record responses into computer programs/databases.
• Maintain confidentiality of information.

Skills

Winter driving experience

Conducting interviews

Data entry accuracy

Public interaction experience

Excellent interpersonal skills

Organizational skills

Client focus

Tools

Computer programs

Job description

Job Summary And Requirements

This job posting is to fill two (2) casual positions to work outside of Whitehorse for up to one week at a time. Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.

Who We Are

Yukon Bureau of Statistics (YBS) is a branch of the Yukon government (YG) in the Department of Finance. YBS helps governments, businesses and residents of Yukon make informed decisions with the provision of timely and reliable statistical information. The Bureau collects, analyses and publishes statistical information, and works on statistical research projects and data modelling. YBS collaborates with and assists YG departments and external clients in providing professional expertise and support in data collection, analysis and statistical research. The Bureau also collaborates with Statistics Canada, other federal departments, and provincial / territorial statistical agencies on matters of mutual interest.

The opportunity

YBS is currently looking for dependable individuals with strong interpersonal, communication and organizational skills with a demonstrated commitment to customer service. As a successful interviewer, you will establish contact with survey respondents ensuring their eligibility, conduct face-to-face and/or telephone interviews with respondents to collect information using survey questionnaires, record responses into computer programs/databases, and maintain confidentiality of information. Your knowledge of interviewing etiquette will help you succeed in this position. If you enjoy talking with people and appreciate working in a supportive team environment, then this opportunity is for you!

What We Can Offer You

Yukon government cares about their employees and strives to offer a variety of learning and developmental opportunities including in-house training. Discover why the Yukon government has been recognized as a Top 100 Employer in Canada since 2014.

Uniquely Yukon

Discover what makes Yukon unlike any other place in the world.

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Requirements

Important application requirements

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume. Include the month and year you started and ended a job when you list your work experience. This allows us to accurately calculate the length of time you were in the position. For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.

Essential Qualifications

• Demonstrated experience in winter driving, specifically in rural or remote areas
• Experience conducting interviews in person or over the telephone to collect data.
• Experience inputting numeric and textual data in computer programs with a high degree of accuracy.
• Experience dealing with the public preferably with confidential information.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

• Thinking Strategically
• Promoting Common Values and Ethics
• Demonstrating Client Focus
• Excellent interpersonal, communication (both oral and written), and organizational skills
• Able to work independently, as well as part of a team
• Enthusiastic, highly motivated and able to achieve results

Job Requirements

Additional information

• Travel
• Drivers license (class 5)

Some Evening Shifts May Be Required.

Remote work is not an option for this position, successful candidates must be physically present in Yukon.

Majority of work will be outdoors, throughout the winter months often in rural and remote areas.

Contact Details

If you have any questions about this position, please contact: Andrew Bark, Operations Manager at [phone] or [e-mail]

If you have questions about our recruitment process, please contact: Olivia Olson, HR Consultant II at [e-mail].

Eligibility List

None