Support Services Supervisor, Shannex

Groupe Compass Quebec ltée.; Fredericton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading food and support services company in Fredericton is seeking a Support Services Supervisor. You will conduct training, oversee quality assurance, manage housekeeping and laundry staff, and ensure compliance with health and safety protocols. The ideal candidate has management experience in healthcare and excellent communication skills. This is a full-time, permanent position offering comprehensive health benefits.

Benefits

Comprehensive health, vision, and dental care coverage

Endless career opportunities

Mental Health and Well-Being initiatives

Qualifications

• Three years of management experience in healthcare or related fields.

Responsibilities

• Conduct training sessions for all food services, housekeeping and laundry staff.
• Conduct quality assurance audits.
• Review job routines for continuous quality improvement.
• Ensure Compass Health and Safety program is in place.
• Attend client meetings as applicable.
• Recruit, hire, and performance manage all housekeeping and laundry staff.

Skills

Excellent communication skills

Proficient computer skills

Education

Post-secondary education

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.

Click here for This is Marquise Hospitality video!

Location: Shannex, Moncton, NB

Schedule: 7 day rotation

This is a full time, permanent position

Job Summary

Location: Shannex, Fredericton, NB

Now, If You Were To Come On Board As A Support Services Supervisor, We’d Ask You To Do The Following For Us

• Conduct training sessions for all food services, housekeeping and laundry staff.
• Conduct quality assurance audits.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including H&S training and audits.
• Attend client meetings as applicable.
• Ensure all Marquise staff is appropriately trained in and follow infection control programs.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
• Take the lead and coordinate schedules for environmental special projects.

Think you have what it takes to be an Support Services Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Post-secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.