Supervisor – Patient Food Services

Alberta Health Services; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading health service provider in Edmonton is looking for a Supervisor in Patient Food Service to manage frontline staff and ensure high-quality meal services to patients. The role includes operational management, HR activities, and compliance with regulations. Ideal candidates have a background in Food Service Management, strong leadership skills, and experience in a healthcare setting. This position offers competitive pay and the opportunity to work within a dynamic team at the University of Alberta.

Benefits

Competitive salary

Potential for career advancement

Inclusive work environment

Qualifications

• Minimum of 3 years’ experience in a Food Services management role.
• Knowledge in Microsoft Office Suite is essential.
• Experience with leadership in a healthcare setting is preferred.

Responsibilities

• Supervise food service operations and frontline staff.
• Manage HR activities including recruitment and performance management.
• Develop and implement menus based on local customer needs.

Skills

Leadership

Communication

Interpersonal skills

Customer focus

Organizational skills

Education

Post-secondary degree in Nutrition and/or Food Service Management

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Your Opportunity

Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors, and the community. This position will work within a supervisory team to support patient food service at the University of Alberta in Edmonton. The PFS Supervisor provides direction to front-line workers (Administrative Supports, Food Service Workers and Stores Attendants) and ensures patients receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other PFS Supervisors, Managers, Dietitians and other health care professionals. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer focused orientation and commitment to providing quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.

Description

Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of patient food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply, and labor expenses to achieve financial targets. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards, and regulatory directives.

• Classification: Supervisor
• Union: Exempt
• Unit and Program: Patient Food Services
• Primary Location: U of A Hospital
• Location Details: As Per Location
• Negotiable Location: Within Edmonton Zone
• Employee Class: Casual/Relief
• FTE: 0.00
• Posting End Date: 13-JAN-2026
• Date Available: 23-JAN-2026
• Hours per Shift: Varies
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: Other
• Minimum Salary: $26.64
• Maximum Salary: $45.77
• Vehicle Requirement: Not Applicable

Required Qualifications

Post‑secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Minimum of 3 years’ experience in a Food Services management role. Note: A combination of relevant education and experience may be considered. Knowledge and operation of Microsoft Outlook, Excel & Word. To ensure your skills and qualifications are considered please attach a resume with your application.

Additional Required Qualifications

As required.

Preferred Qualifications

Leadership experience in an organization of significant size, complexity, and diversity. Experience in a hospital or long‑term care setting. Completion of food sanitation and hygiene certification. Experience supervising in a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (i.e. Prosci, lean six sigma). Experience with: ESP, Connect Care, CBORD, Formula Calculator, Microsoft Teams.