Supervisor, Food & Beverage (EXPO)

Edmonton EXPO Centre; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent event venue in Canada is seeking a Supervisor, Food & Beverage to lead and mentor a team while ensuring outstanding guest service during events. The ideal candidate has experience in food service, strong communication skills, and a valid ProServe certificate. Enjoy benefits like flexible scheduling and meal discounts while working in a vibrant environment.

Benefits

Competitive compensation package

Meal discounts

Flexible scheduling

Scholarship program

Fitness membership discounts

Qualifications

• Experience in the food service industry.
• 2+ years in a supervisory position preferred.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Supervise, train, and mentor team members.
• Ensure timely execution of banquet events.
• Provide professional, friendly customer service.

Skills

Verbal communication

Problem-solving

Organizational skills

Teamwork

Attention to detail

Education

Valid ProServe certificate

Job description

Overview

Be a Part of the Action!

The Edmonton EXPO Centre is seeking an enthusiastic Supervisor, Food & Beverage (Banquets), who will play a vital role in executing the events hosted at the venue. The Supervisor, Food & Beverage, is responsible for providing positive guest interactions and serving guests in a friendly and efficient manner. They are expected to be attentive to our guests' and team members' needs and make them feel welcome at all times in the Edmonton EXPO Centre. Join us and elevate your hospitality career!

The Edmonton EXPO Centre plays a pivotal role in hosting world-class events, meetings, and conventions, attracting an impressive average of 1.3 million visitors per year. If you thrive on being among exciting action, enjoying live music, and connecting with hundreds of fellow Edmontonians day or night, this is the ideal place! Join us and be a part of the vibrant energy and entertainment hub.

What we offer

• A competitive compensation package complemented by attractive benefits
• Seasoned event and hospitality professionals who will serve as your mentors
• Opportunities to take the lead and mentor
• Flexible scheduling options to suit your lifestyle
• Access to our Annual Scholarship Program
• Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees

The successful candidate will be responsible for

• Motivating, supervising, training and mentoring team members
• Proper and timely set-up and execution of all banquet events
• Consistently providing professional, friendly and engaging customer service
• Providing daily observation feedback, direction, and assistance to team members
• Set-up and servicing of session breaks
• Maintaining stock during events
• Maintaining the cleanliness of workstations
• Conducting cash drops at the end of events
• Accurate completion of tasks in relation to tills, inventory control sheets, stock rotation, and inventory control
• Enforcing departmental and corporate policies and procedures
• Monitoring new staff and participating in training
• Ensuring high standards of health and safety are always maintained
• Continually building morale and engagement within the team

Our successful candidate will have

• Valid ProServe certificate
• Experience working in the bar or food service industry
• 2+ years in a supervisory position would be an asset
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal communication, problem-solving, and interpersonal skills
• Strong attention to detail / organizational skills
• Ability to work within and supervise a team
• Ability to delegate effectively while at the same time working alongside the staff
• Strong work ethic and is hardworking and reliable
• Ability to stand and walk for extended periods, and able to lift up to 30lbs

About Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact on the visitor economy.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors yearly.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If this role piques your interest, please submit your cover letter and resume no later than Friday, October 3, 2025.